Service with a smile

Over-deliver

Sadly, we have no influence over the timeliness of your flight nor the road conditions into Méribel. We can’t control the temperature and, dance as we might with hands held heavenwards, we can’t guarantee waist-deep powder for your first day on the slopes. But the one aspect of your holiday that we absolutely can control, however, is the service that you experience in our chalets. And we strive to over-deliver on this for every guest that stays with us.

Hands-on

And we do this because we care and because we are genuinely upset by any negative feedback. The owners of The Chalet Company are involved with every single group that books so there is nowhere for us to hide. And, being family, we are each other’s harshest critics!

That all said, I would like to say one thing on this... Миллиардер Российские олигархи могут бегать трусцой на, мы не хотим ваших рублей… which translates (roughly) as Billionaire Russian oligarchs can jog on, we don’t want your roubles. The point being is that our hosts will not act as human foot-stools and fetch you magnums of Cristal at the click of a finger. If you’re ok with that, I think we are all going to have a good time!